Terms and Conditions
General Terms
These terms and conditions govern the use of LegendBet Casino and all associated services. By creating an account and using the platform, players agree to abide by these terms in full. The casino reserves the right to amend these terms at any time, with changes taking effect immediately upon publication on the website. Players are responsible for reviewing the terms regularly to stay informed of any updates.
Account Registration and Verification
Players must be at least 18 years old and legally permitted to gamble in their jurisdiction. Only one account per person, household, and IP address is permitted. The casino requires identity verification before processing withdrawals, with players asked to provide proof of identity, address, and payment method. Failure to complete verification within 30 days may result in account suspension.
Verification Documents
- Proof of Identity: Passport, driving licence, or national ID card
- Proof of Address: Utility bill, bank statement, or council tax bill dated within the last three months
- Proof of Payment: Screenshot or photo of the card or e-wallet used for deposits
Deposits and Withdrawals
The casino accepts deposits via debit cards, e-wallets, and bank transfers. Minimum deposit amounts vary by payment method, with most requiring at least £10. Withdrawals process within 24 hours for e-wallets and two to five business days for cards and bank transfers. The casino reserves the right to request additional verification before processing large withdrawals.
| Payment Method | Minimum Deposit | Maximum Deposit | Withdrawal Time |
|---|---|---|---|
| Visa/Mastercard | £10 | £5,000 | 2-5 days |
| PayPal | £10 | £10,000 | 24 hours |
| Skrill | £10 | £10,000 | 24 hours |
| Bank Transfer | £20 | £50,000 | 2-5 days |
Bonus Terms and Wagering Requirements
All bonuses are subject to wagering requirements before winnings can be withdrawn. Standard wagering requirements are 35x the bonus amount, though specific promotions may have different terms. Players must complete wagering within 30 days of claiming a bonus, or the bonus and associated winnings will be forfeited.
Wagering Contributions
- Slots: 100% contribution towards wagering requirements
- Table Games: 10% contribution (excluding blackjack and roulette)
- Live Casino: 10% contribution
- Video Poker: 5% contribution
Game Rules and Fair Play
The casino uses certified random number generators to ensure fair outcomes in all games. Players found using bots, automated software, or colluding with other players will have their accounts closed and winnings confiscated. The casino reserves the right to void bets placed in error or as a result of technical malfunctions.
Responsible Gaming and Self-Exclusion
The casino provides tools to help players gamble responsibly, including deposit limits, loss limits, and session timers. Players can self-exclude for periods ranging from 24 hours to permanently. Self-exclusion requests take effect immediately and cannot be reversed during the exclusion period. The casino also participates in GAMSTOP, the UK’s national self-exclusion scheme.
Setting Limits
Players can set limits by navigating to the account settings menu and selecting “Responsible Gambling.” Limits can be decreased at any time, but increases require a 24-hour cooling-off period. The casino encourages all players to set limits before they feel they need them, as a proactive measure to maintain control.
Complaints and Disputes
Players who wish to raise a complaint should contact customer support via live chat, email, or telephone. The casino aims to resolve all complaints within 48 hours. If a resolution cannot be reached, players may escalate the matter to an independent dispute resolution service. The casino is licensed and regulated by the UK Gambling Commission, which provides additional oversight and protection for players.
Account Closure and Inactivity
Players may close their accounts at any time by contacting customer support. Accounts inactive for 12 consecutive months will be charged a monthly maintenance fee of £5, deducted from the account balance. If the balance reaches zero, the account will be closed automatically. Players can reactivate dormant accounts by contacting support and completing identity verification.
Intellectual Property
All content on the LegendBet Casino website, including logos, graphics, and text, is the property of the casino or its licensors. Players may not reproduce, distribute, or modify any content without prior written permission. Unauthorised use of intellectual property may result in legal action.
Limitation of Liability
The casino is not liable for losses resulting from technical failures, internet outages, or third-party service disruptions. Players are responsible for maintaining the security of their account credentials and must notify the casino immediately if they suspect unauthorised access. The casino will not be held liable for losses resulting from compromised accounts due to player negligence.
Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of the casino will be subject to the exclusive jurisdiction of the courts of England and Wales. Players agree to resolve disputes through negotiation and mediation before pursuing legal action.
Contact Information
For questions about these terms and conditions, players can contact customer support at [email protected] or call 0800 123 4567. The casino’s registered address is available upon request. Players can also contact the UK Gambling Commission for regulatory matters at www.gamblingcommission.gov.uk.
Need Help? Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for confidential support. You must be 18 or over to gamble.